their lives. >> you remember this back with katrina, the same thing happened where a lot of residents in new orleans had seen a lot of hurricanes before. and they heard this is going to be the storm of century, and nothing ever happened to their houses, and they ignored evacuation orders. you can't -- there's only so much preparation you can do. you can never create a risk-free society. you can't prepare for everything. you know, but one of the things that has to happen in these situations for things to work right is for the government has a part to play, but individuals have a part to play, too. you've got to be working together so when people -- some of these people, obviously, their pain is genuine and totally understandable. but some of these people did, you know, were told to leave and didn't leave. and you understand why they didn't. it makes sense in human terms, but, you know, there is a responsibility that you have for yourself in addition to what the government obviously has for you. and again, if both sides are woaren't working together, that's when things fall apart. >> the perso